Confido HealthNot yet claimed

About Confido Health

Confido Health is a New York-based health technology company whose AI agents handle the administrative work that surrounds patient care. Its CareOS platform works across phone, text, email and fax, in more than 20 languages (company-stated), scheduling and confirming appointments, verifying insurance, working prior authorisations, managing referrals and prescription refills, and calling patients about open balances — then writing each completed task back into the practice’s electronic health record. The company’s premise is that automating single tasks is not enough: information gathered in one interaction, such as patient details, referral information and payer requirements, should trigger the connected follow-up work across systems.

Confido says CareOS connects with more than 50 healthcare systems spanning electronic health records, practice management, phone, billing and fax software, with no-code deployment that does not require providers to change their existing technology stack. It reports serving about 3,200 providers across more than 1,500 care sites in 27 US states (company-stated), growing largely through multi-site and private-equity-backed practice groups in specialties including ophthalmology, physical therapy, dental and primary care. The company also reports AI handling rates above 95% on key end-to-end office workflows (company-stated). In October 2026 it raised a US$12.5 million Series A extension to expand CareOS across multi-site healthcare organisations and build agents for more workflows and specialties.

Products & services

• CareOS platform — agentic operating layer for patient access and revenue-cycle work across existing healthcare systems.
• Patient access agents — appointment scheduling and confirmation, referral management and patient calls across phone, text, email and fax.
• Insurance and authorisation agents — insurance verification and prior-authorisation work using intake and payer information.
• Refills and payments agents — prescription-refill handling and calls to patients about open balances, written back to the EHR.

Why Confido Health is listed: Healthcare administration is one of the few AI categories with named, countable US deployment at this stage — thousands of providers across 27 states, sold through multi-site groups — so North American health systems and their investors can diligence real operating footprint rather than pilot claims.

How AI assistants describe Confido Health today

Questions partners ask

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Last verified	31 October 2026 — facts on this profile were checked against the sources listed below. Profiles are re-checked on a published 90-day cycle; this date is never quietly refreshed.

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3 questions to ask this company

1. Your handling-rate figure is above 95% on key workflows (company-stated) — which workflows are excluded from that measure, and who audits it?
2. Growth runs through private-equity-backed groups rolling CareOS across portfolios — what share of your 1,500 sites came through that channel?
3. Agents write completed tasks back into the EHR — which records remain read-only for the agents, and how are errors corrected?

Sources & verification

• https://www.confido.health/about — company site (CareOS positioning and company values). Checked 31 Oct 2026.
• https://inc42.com/buzz/confido-health-raises-12-5-mn-to-automate-healthcare-administration-with-ai/ — Series A extension coverage, Oct 2026; founding 2022; provider and site figures as company-stated. Checked 31 Oct 2026.
• https://entrackr.com/news/z47-leads-125-mn-series-a-round-in-confido-health-12677262 — round structure: US$10M tranche, US$12.5M extension, US$3M seed (Dec 2024). Checked 31 Oct 2026.
• https://www.alleywatch.com/2026/10/confido-health-agentic-ai-healthcare-operations-patient-access-automation-revenue-cycle-careos-chetan-reddy/ — CareOS channels, languages and workflow scope. Checked 31 Oct 2026.

Facts last verified: 31 October 2026. Something wrong? A listed company can request a correction or removal at any time; verified requests are actioned.

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